Shipping & Returns

Forms of Payment

We currently accept orders paid by PayPal, MasterCard, Maestro, Visa, Visa Electron, American Express and Solo. All these payment procedures are transacted and regulated securely by PayPal. We can also accept UK postal orders and cheques drawn at UK banks. Please contact sales@fondseca.com to advise us of this method.

To pay using a credit or debit card, when on the PayPal site, click the "Continue" link next to "Don't have a PayPal account?" This link can be found mid-way down the left side of the front page.

Delivery

We will endeavour to despatch your order within 48 hours wherever possible.

Items will be sent via Royal Mail or BusinessPost and delivered between 7am and 5pm.

Most sent items will require a signature upon delivery. If there is nobody at the delivery address to sign for the item you will left a card advising you various ways to arrange redelivery or collection.

It is most important that you provide a contact telephone number with your order to assist efficient delivery.

Postal Charges

Our basic UK posting and packaging charge for one item is £2.50 + vat. Additional items will be charged at + £1.00 + vat. "All our UK packages are sent via Royal Mail Recorded Delivery as a minimum.

We do not base our shipping prices on the size or weight of an order (as we should) but on the average "small package" rate based on the majority of smaller components listed on the site. Some customers of large/heavy components may be asked to contribute to the additional cost of shipping such items.

Shipping to continental Europe has a basic, one item pack and ship charge of £3.50 + vat. Additional items will be charged at + £1.50 + vat. All our European packages are sent via Royal Mail "International Signed For" service as a minimum.

Shipping for the USA/Canada and Australia/NZ have a flat rate of £7 for the first item and £2 for each additional item. All our overseas packages are sent via Royal Mail "International Signed For" service as a minimum.

For shipping to the Rest of the World please contact vince@fondseca.com for a very competitive and reasonable quote.

Returns Policy

Should you not be entirely happy, in any way, with your purchase from Fonseca.com, simply return it, intact, unused and in the original packaging where possible, within 7 days and we will replace the item or refund you in full on receipt of said item(s). In these circumstances we would very much appreciate an email outlining in brief details of the product and reason for return. This guarantee does not affect your statutory rights

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